Privacy Policy

Last Revised: August 2026

Thank you for visiting Martha Franks Retirement Community at marthafranks.org . Martha Franks Retirement Community, owned by Oakdale Seniors Alliance, is committed to protecting your personal information and your right to privacy. This Privacy Policy describes the types of information that may be collected through our website, how that information may be used, and the choices available to you.

Information We Collect

Our website may use web analytics services, including Google Analytics 4 (GA4), to help us understand website traffic, visitor interactions, and general usage patterns. Analytics information is used to help improve our website's content, functionality, performance, and visitor experience.

Our website may also use cookies and similar technologies. Some cookies are necessary for website functionality, while others may help us understand how visitors use the website, remember preferences, measure performance, or support advertising and marketing activities.

You may be able to manage or disable certain cookies through your web browser settings. Disabling cookies may affect the functionality of certain portions of the website.

We may also collect personal information that you voluntarily provide when you submit an online form, request information, schedule a visit, register for an event, subscribe to communications, apply for employment, or otherwise communicate with us through the website.

Depending on your interaction with us, this information may include your name, email address, telephone number, mailing address, information included in your inquiry, and other information you choose to provide.

How We Use the Information We Collect

Information collected through our website may be used to:

• Respond to inquiries and requests for information;
• Provide information about our community, services, programs, amenities, and events;
• Coordinate appointments, tours, or other requested services;
• Communicate with individuals who have requested or consented to communications;
• Process employment-related inquiries or applications;
• Improve our website, services, functionality, and visitor experience;
• Support administrative and operational activities;
• Maintain the security and integrity of our website;
• Comply with applicable legal and regulatory obligations; and
• Conduct marketing activities where permitted and appropriately consented to.

We may disclose information to service providers that assist us with website operation, communications, analytics, marketing, hosting, or other services performed on our behalf. Information may also be disclosed when required by applicable law or when reasonably necessary to protect our rights, property, security, or safety.

Mobile and SMS Information

If you voluntarily provide your mobile telephone number and separately consent to receive text messages, your mobile information may be used to provide the categories of communications for which you have opted in.

Consent to receive text messages is optional and is not required in order to submit a website inquiry, request information, schedule a visit, or obtain services.

For additional information regarding SMS communications, message frequency, opt-out instructions, support, and applicable message and data rates, please review our Terms and Conditions .

Your Privacy Choices

If you have submitted personal information through our website, you may contact us to request that information be corrected or updated where appropriate.

You may also request to discontinue communications that you previously requested or consented to receive, subject to applicable legal and operational requirements.

Email communications may include unsubscribe instructions where applicable. SMS communications may be discontinued using the opt-out procedures described in our Terms and Conditions.

Considerations for California Residents

California residents may have certain rights regarding their personal information under applicable California privacy laws. Where required by law, eligible California residents may request information regarding certain categories of personal information collected, used, or disclosed by us.

Requests may be submitted using the contact information provided at the bottom of this Privacy Policy.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly solicit or collect personal information from children under 13 through the website.

If you are a parent or legal guardian and believe that a child has provided personal information to us through our website, please contact us using the information below.

Links to Third-Party Websites

Our website may contain links to third-party websites, services, applications, or resources. These websites and services are operated independently from Martha Franks Retirement Community.

We are not responsible for the privacy practices, security, content, or availability of third-party websites or services. We encourage visitors to review the privacy policies of third-party websites before providing personal information.

Security

We use reasonable administrative and technological measures intended to help protect personal information submitted through our website. However, no website, electronic communication, database, or method of transmitting information over the internet can be guaranteed to be completely secure.

Visitors are also responsible for taking reasonable precautions when submitting or transmitting personal information online.

Notice to International Visitors

Martha Franks Retirement Community operates in the United States. If you access our website from outside the United States, information you provide may be transferred to, stored, and processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, practices, technology, or applicable requirements.

When changes are made, the "Last Revised" date displayed at the top of this page may be updated. We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact: